At GLOFONE LLC (“we,” “us,” or “our”), your privacy and trust are our top priorities. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and your rights regarding your personal data on glofone.com.
By using our website, you agree to the practices described below.
📝 Information We CollectWe collect information directly from you and automatically when you interact with our website.
1. Information You Provide Directly+ Contact details: Name, email, phone number, billing & shipping addresses
+ Account information: Username, password, order history
+ Payment details: Card or third-party payment tokens (full card numbers are never stored; all transactions are securely processed)
+ Customer service interactions: Messages, inquiries, or feedback
+ Marketing preferences: Communication consent and subscription settings
2. Information Collected Automatically+ Technical data: IP address, browser type, operating system, device ID, referring pages, timestamps
+ Cookies & tracking technologies: Used for analytics, personalization, and site optimization
+ Usage activity: Products viewed, searches, clicks, and interactions with our website
⚙️ How We Use Your InformationWe use your personal data to:
+ Process and fulfill your orders efficiently
+ Handle returns, refunds, and exchanges
+ Provide timely customer support and respond to inquiries
+ Facilitate secure payments and prevent fraud
+ Personalize your browsing and shopping experience
+ Send order confirmations, updates, and shipping notifications
+ Analyze performance and improve marketing campaigns
+ Comply with legal and regulatory obligations
⚖️ Legal Bases for Processing (if applicable)Depending on your location, we process your data under these legal bases:
+ Contract performance: To fulfill orders or provide requested services
+ Legitimate interests: Fraud prevention, analytics, and site optimization
+ User consent: For marketing communications or cookie preferences
+ Legal obligations: Compliance with applicable laws and regulations
🤝 Sharing & Disclosure of Personal InformationWe may share your information with trusted partners who help operate our business:
+ Service providers: Shipping carriers, payment processors, hosting providers, and marketing platforms
+ Analytics & advertising partners: To improve campaigns and understand user behavior
+ Regulatory bodies: If required by law or to protect our rights
+ Business transfers: In case of a merger, acquisition, or restructuring
🌐 California / CCPA – Do Not Sell or Share My Personal InformationAll third parties are contractually obligated to protect your data and use it only for authorized purposes.
California residents may request to opt out of the sale or sharing of personal data by emailing support@glofone.com.
🛠️ Your RightsDepending on your jurisdiction, you may have the right to:
+ Access and obtain a copy of your personal data
+ Correct or delete inaccurate or outdated information
+ Opt out of marketing emails and promotional communications
+ Request data portability or restrict processing
+ Object to certain types of data use
+ Withdraw consent at any time (if processing is consent-based)
To exercise these rights, contact support@glofone.com with sufficient information to verify your identity.
🍪 Cookies & Tracking TechnologiesWe use cookies, pixels, and similar tools to:
+ Improve site performance
+ Remember your preferences
+ Personalize your browsing and shopping experience
You can manage or disable cookies through your browser settings or our cookie preference tool.
🔗 Third-Party Links & ServicesOur website may link to third-party sites or services (e.g., payment gateways, social media platforms). We are not responsible for how these third parties collect or use your information. Please review their privacy policies before sharing data.
🛡️ Data Security & RetentionWe implement industry-standard security measures to protect your information. While no online system is completely secure, we comply with applicable breach notification laws.
Your data is retained only as long as necessary for legitimate business or legal purposes.
Our website is not intended for children under 13.
We do not knowingly collect data from minors. Any such information discovered will be deleted promptly.
If you access glofone.com from outside the U.S., your data may be transferred and processed in the U.S. or other jurisdictions where our partners operate. We ensure appropriate safeguards are in place for these transfers.
📅 Changes to This Privacy PolicyWe may update this policy periodically to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with a revised effective date. Continued use of our site constitutes acceptance of the updated policy.
For questions, requests, or concerns regarding privacy:
📧 Email: support@glofone.com
🏢 LLC: GLOFONE LLC
📍 Address: 43 Hartford Ave, Enfield, CT 06082, United States