Shipping Information
🚚 Shipping Information
At Glofone LLC, we are committed to providing fast, reliable, and secure delivery for every order placed on glofone.com. This policy explains how we handle order processing, shipping methods, delivery, and all related procedures to ensure your purchase arrives safely and on time.
⏱️ Order Processing Time
+ Most orders are processed within 1 business day (Monday–Friday).
+ Orders placed on weekends or U.S. federal holidays will begin processing on the next business day.
+ During high-volume periods or special promotions, processing times may be slightly longer, but we will notify you via email of any delays.
💡 Tip: Double-check your shipping information during checkout to avoid delays.
🚛 Shipping Methods & Delivery Estimates
We partner with trusted U.S. carriers to ensure your order reaches you safely and on time:
| Shipping Method | Estimated Delivery | Notes |
|---|---|---|
| Standard Shipping | 2–4 business days (contiguous U.S.) | Reliable and cost-effective |
| Expedited Shipping | 1–2 business days | Available at checkout for an additional fee |
Delivery times may vary due to weather, carrier delays, or destination address.
🌎 Shipping Coverage
Glofone ships to:
+ All 50 U.S. states, including Alaska & Hawaii
+ Puerto Rico, Guam, U.S. Virgin Islands
+ APO/FPO military addresses
We strive to make shipping accessible no matter where you are.
📦 Shipping Confirmation & Tracking
Once your order leaves our facility, you will receive an email with full shipping details, including:
+ The assigned shipping carrier
+ Your unique tracking number
+ A direct link to track your order in real-time
You can monitor your package from our warehouse to your doorstep.
⚠️ Risk of Loss & Title
All orders are shipped FOB shipping point, meaning ownership transfers to you once the carrier accepts the package.
When the carrier marks your order as “Delivered”, the shipment is considered successfully completed.
❌ Lost, Stolen, or Delayed Packages
If your package is missing or delayed:
+ Verify the shipping address entered at checkout.
+ Check with neighbors, reception desks, or household members.
+ Contact the carrier directly using your tracking number.
If you still cannot locate your package, contact us at support@glofone.com within 7 business days of the expected delivery date.
We will investigate the issue and explore possible resolutions.
For packages marked as stolen, we recommend filing a claim with the carrier. While replacements are not guaranteed, our team will assist you wherever possible.
📌 Incorrect Address Policy
If an order is returned due to an incorrect or incomplete address, you may:
+ Reship the package (additional shipping fees may apply)
+ Request a refund (original shipping fees are non-refundable)
Always double-check your address before confirming your order to avoid delays.
📦 Multiple Shipments
Large or multi-item orders may be shipped in more than one package to speed up delivery.
Each package will have its own tracking number for your convenience.
🆘 Need Help With Your Shipment?
If you have questions about delivery times, tracking, or order status, our customer support team is always ready to help:
📧 Email: support@glofone.com